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Orders

I would like to cancel my order. What can I do?

We do not offer cancellations once your order has been placed and confirmation email is sent with a confirmed order number. If you have made a mistake and wish to change your order details, please get in touch as soon as possible by emailing support@

How do I return/exchange my order?

You have a 30 day window from the date of purchase to submit your return. We offer one FREE Exchange & store credit! Items bought on sale are Final Sale. You can submit your return through here: https://returns.sheswaisted.com/

How long does an order take to process?

When your order is placed you will receive a confirmation email or text message immediately. Orders start processing within 1 hour of placement and will ship out within 24 hours of the order date. Orders placed before 12PM will ship out same day. Ord

Can I change my address once I've placed an order?

We process orders immediately once they are placed and once they are processed and/or a tracking label is applied we can no longer change the shipping address. We may be able to help if you contact us within the first hour of placing your order, but

My item arrived damaged/is defective, what do I do?

Defective items MUST be reported within 7 days of delivery. If not reported within the time frame, we will not be able to further assist you in the matter. To do so, please submit a return request through our returns portal and select 'Item was damag

How Can I track my order?

CLICK HERE TO TRACK MY ORDER

I didn't receive an order confirmation e-mail or text

When your order is placed we automatically will e-mail or text you an order confirmation message with your order details and order number. Once your order is shipped, we will send a second notification with your tracking label. If you have not receiv

I don't know my order number?

You can login to find your orders through here:. TRACK MY ORDER. If you still cannot log in or find your info, please e-mail us with your full name, e-mail address, and the shipping address you used for your order and we will help you find your order

Shop Pay

Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be requi