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Returns & Exchanges

What is your returns policy?

You have a 30 day window from the date of purchase to submit your return. We offer one FREE Exchange & store credit! Items bought on sale are Final Sale. You can submit a return through here: https://returns.sheswaisted.com/

How does returns shipping work?

Returns shipping is free for exchanges & store credit. You will receive a QR code to drop off your item at USPS.

Do you offer Printerless Shipping Labels?

Yes we provide a QR code which you can take to USPS and they will print the label for you.

In what condition can I return the product?

Items must be unworn, unwashed, and have original tags attached and returned in their original packaging. All returns must include an order packing slip or return invoice from Happy Returns that clearly indicates which items are being returned. If th

My item arrived damaged how can I get a new one?

Defective items MUST be reported within 7 days of delivery. If not reported within the time frame, we will not be able to further assist you in the matter. To do so, please submit a return request through our returns portal and select 'Item was damag

I received the incorrect Item what do i do?

Incorrect items MUST be reported within 7 days of delivery. If not reported within the time frame, we will not be able to further assist you in the matter. To do so, please submit a return request through our returns portal and select 'I received the

Do you offer refunds to the original payment method?

No we currently only offer exchanges and store credit refunds.

My return shipment was lost in transit what can I do?

We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

Final Sale

Certain sales, promotions and one time products will be marked as final sale.

Do you offer Exchanges?

Yes we offer FREE exchanges within the same product (Different size or color). We only offer one free exchange per order. We do offer second exchanges but we will charge a $8.99 shipping & handling fee.